Please note many agencies and organisations have their own formal complaints and appeals processes. I cannot intervene or help until all these channels have been exhausted
When all of these processes have been completed, it is possible for me to support a complaint to the Parliamentary and Health Service Ombudsman.
I can assist my constituents in a variety of ways, from making private enquiries on your behalf to raising matters publicly in Holyrood
Keeping the issue private, I can write to the relevant department, official, or Minister or make a personal appointment to discuss the issue. This can often go a long way to providing a solution.
I can also help to make the issue public by raising it in the Scottish Parliament, where it will be officially recorded, and could potentially come to the attention of the press and public.
Outside Parliament, you can request that I speak at an event concerning your issue, pledge my support to a campaign or write to the local media on your behalf.
As your local MSP, I can help with a range of issues and concerns. Please visit the pages linked below to find help or request a surgery appointment
