The First Minister will know that, when NHS 24 triages a call, the caller can be phoned back by a nurse or doctor—often more than once. The caller is then triaged again by the health board, and it can take hours before they are seen. Thomas Rodger, who was 27 years old and from Falkirk, phoned NHS 24 several times before dying in hospital because he was struggling to breathe. Will the First Minister publish data on the time from the initial call to the point of treatment?
